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CLIENT GUIDE

How to register and manage your business on SóGuia

A complete step-by-step guide, from choosing a plan to publishing your business, products, services, promotions and other content.

BEFORE YOU START

What you need to have ready

Have the basic business information ready so you can complete registration without interruptions.

01

Responsible person details

Full name, phone, email and CPF or CNPJ according to the registration type.

02

Business details

Business name, legal name when applicable, category, WhatsApp and description.

03

Address

Postal code, address, number, additional information, neighborhood, city and state.

04

Access

Choose a username and create a password with at least 8 characters.

STEP BY STEP

From plan to publication

1

Choose a plan

Acesse Plans and choose the option that best fits your business. The selected plan remains linked to the registration to prevent accidental changes while filling it out.

View available plans
2

Enter the responsible person details

Enter full name, registration type, CPF or CNPJ, phone, username, email and password. The username will be used to access the client dashboard.

Attention: the username accepts letters, numbers, periods, hyphens and underscores. The password must have at least 8 characters.
3

Enter the business details

Enter the trade name, legal name if applicable, main category, WhatsApp and a clear description of your business.

Tip: write a clear description stating what the business offers, its main services and differentiators.
4

Enter the correct address

Enter postal code, street, number, additional information, neighborhood, city and state. When available, the system uses the postal code to help fill in the address and coordinates.

Latitude and longitude help the business appear correctly in map and proximity features.

5

Submit the registration

After reviewing the information, click Create account. The account is created and you enter the client dashboard.

The business starts with the status pending review. The administrator controls approval and publication in the guide.

6

Track approval

In the dashboard, the status area shows whether the registration is awaiting review, approved, published or needs corrections.

Until the business is published, some content may remain under review and not yet appear to the public.

CLIENT DASHBOARD

What to do after registration

Use the dashboard to keep your business page complete and up to date.

🏢

My business

Update name, category, description, phone, WhatsApp, website, address, postal code, location, logo and cover image.

The logo must be exactly 1000 × 1000 pixels.
🕒

Hours

Enter service days and hours so visitors know when your business is open.

🛍️

Products and services

Add products and services with name, description, price when applicable and image. Limits depend on the selected plan.

🎟️

Promotions and coupons

Create offers, coupon codes, discounts and validity periods. Content may require approval before publication.

📅

Events

Promote fairs, courses, launches, special activities and other events related to your business.

🖼️

Gallery

Add photos to showcase the premises, products, facilities and completed work. The available quantity depends on the plan.

📢

Promotion and banners

Promotion features vary by plan. The number of available banners is defined by the administrator for each plan and uses 1600 × 600 pixel images.

Reviews

Track received reviews and their publication status.

📊

Reports

When available in your plan, view metrics for your business views and interactions.

👤

My account

Update name, phone and access password. Email and username identify your account in the system.

STATUS AND APPROVAL

Understand when content appears on the site

Awaiting review

The registration or content was submitted and is awaiting administrative review.

Approved

The content passed review. Publication depends on the workflow and rules configured in the system.

Published

It is available to SóGuia visitors.

Needs correction

Review the information or contact the guide to find out what needs to be adjusted.

BEST PRACTICES

How to make your business profile more complete

✓ Use the correct business name and choose the most appropriate category.
✓ Keep phone and WhatsApp up to date.
✓ Check the address so map and proximity features work correctly.
✓ Use a clear logo and real photos of the business.
✓ Write clear descriptions without false or outdated information.
✓ Update hours, products, services and promotions whenever there are changes.
✓ Do not submit duplicate content or images unrelated to the business.
✓ Check content status in the dashboard before resubmitting.
FREQUENTLY ASKED QUESTIONS

Registration questions

Does the registration appear on the site immediately?

Not necessarily. The business is submitted for review and the administrator controls approval and publication.

Can I change the information later?

Yes. Sign in to the client dashboard and use the My business area to update the available information.

Why is a product, promotion or event not showing yet?

This content may remain pending until it passes administrative approval.

Can I add any number of products and photos?

No. Limits for products, services, gallery, promotions, coupons, events and banners are defined by the business plan.

Does the address affect proximity search?

Yes. A correct address and valid coordinates help the system calculate distance and position the business on the map.

How do I delete my account?

In the client dashboard, under My account, existe uma área de segurança para exclusão definitiva dos dados. A operação exige uma confirmação explícita.

READY TO GET STARTED?

Register your business on SóGuia.

Choose a plan, enter your information and track the entire process through the client dashboard.